Privacy Policy

Last updated: 20/08/2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Payment information (processed securely through third-party providers)
  • Profile information and preferences
  • Communications with us

Automatically Collected Information

When you use our service, we automatically collect certain information about your device and usage, including:

  • IP address and location information
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referral sources

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent: We may share your information with your explicit consent
  • Service providers: We may share information with third-party vendors who perform services on our behalf
  • Legal requirements: We may disclose information if required by law or in response to legal process
  • Business transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
  • Protection of rights: We may disclose information to protect our rights, property, or safety

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our service. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.

8. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: support@mialenix.com